How to calculate if the explainer video will pay off?

As we wrote earlier in the text about explainer video, the production of such an animation usually costs from 2 000 to 7 000 EUR.

How to calculate whether this expense will pay off? And how to estimate the explainer video’s possible results?

 

In this text, we will tell you, step by step:

1) What are the best results you can expect;

2) What indicators should be taken into account when calculating the profitability of production depending on whether it is for marketing, sales, or internal communication;

3) How to translate it into specific numbers.

 

And at the end of the article, we give you the possibility to download the ROI calculator in Excel. Thanks to it, you can easily estimate the return on investment for your company’s explainer video.

Examples of the highest profitability of an explainer video

Marketing and sales:

In this area, we have the most information on the ROI of an explainer video. However, it should be remembered that you still have to deduct the costs of marketing campaigns in some cases.

The most spectacular case is the explainer video of Dropbox. It cost several thousand dollars and helped attract (according to various estimates) about 150,000 users, translating into a $15 million revenue. However, this result is from “the best of the best” category. Dropbox’s product was also very viral itself, so it is hard to expect to replicate this kind of result.

In the startup sphere, we have, for example, the history of the Israeli Seegnature, where several thousand dollars were converted into a million dollars for first place in the contest for the best insurance startup in Israel. This gives an ROI of 22486%.

From the Polish backyard, an interesting case study is an animation for the platform “Więcej niż LEK” it helped the company earn its first 100 000 EUR. In this case, it has ROI of 4445%, although the campaign costs would still have to be deducted.

Implementation and training on procedures:

In this area, ROI will be based primarily on savings.

One of the world’s largest beverage companies used HSE animations instead of training. According to their information, this saved 50 hours/month in 20 factories in Europe. Thus, every month it was a saving of 1,000 man-hours and on an annual basis 12,000 man-hours.

Even assuming the rate of 8 EUR gross/hour (according to the Polish national average in 2019), we are talking about savings of 70-100 thousand EUR per year. More on this cooperation and its results: Review on Clutch from HSE Manager at Carlsberg.

 

Communication on strategic initiatives:

It is difficult to give specific figures in this area.

Few companies measure the level of understanding of their new strategy, which makes it difficult to show that an explainer video helps to improve it.

That’s why here it usually stops at soft indicators.

For example, when we did a series of animations about the new IKEA GBS strategy, employees from several offices told the board that they finally understood the “Big Picture” and that it would be easier for them to implement the strategy. The American company XPLANE, on the other hand, achieved an 87% understanding and support of its client’s strategy.

Although it is difficult to convert such a result into money, in the following text, we propose some indicators that will help to estimate the value of such material.

How to calculate ROI explainer video for marketing and sales?

 

Marketing:

Here we propose four main indicators.

 

1) Reach

Why:

If we’re doing a small campaign on a fanpage with 100 followers and most of them are our friends and family, the results may not be stunning.

But if we have up to 100,000 followers, everything changes.

That’s why both client’s organic reach (size of the fanpage, number of followers on LinkedIn, number of subscribers on YouTube) and paid reach, implemented by the campaign, are important.

Of course, it happens that the explainer video becomes a mini-viral, just like the AutoCAD WS explainer video, which reached over a million views. But because an explainer video is primarily informative material, it is better not to assume it will become viral.

What’s important, if we have a good animation, it’s possible that we’ll reach a higher range with the same budget. In the case of 3S Grupa PLAY (a Polish telecommunication company), for example, we were able to generate B2B leads 10X cheaper.

The results like 1400 shares make your hopes up, but they are rare.

2) Customer value

Why:

If we sell socks and our client is worth 10 EUR, we have to reach many of them for the video to pay off.

In the case of high-margin businesses in which the client is worth, e.g., 3 000 EUR, three clients are enough for the explainer’s investment to come out on top.

Here, of course, the question arises whether the clients deciding on such expenses watch the video at all. According to Forbes’ research in 2010, as many as 65% of the decision-makers visited the supplier’s website after watching his video. Over the past decade, people have been watching more videos than less, so we can assume that customers like video.

3) Conversion

Why:

If customers understand perfectly well why it’s worth buying our product and don’t keep up with orders, investing in an explainer video won’t necessarily make sense.

However, if we want to increase the conversion and manage to hit this rate by 3% (as Dropbox did, jumping from 30% to 33%), it is a concrete increase that translates into the number of leads generated and customers acquired.

And the strength of the explainer video lies in the fact that it makes the recipient better understand the product being sold. So, if the product really makes sense, your client is more likely to fill out a form, make an appointment and finally make a purchase.

 

4) Time horizon

Why:

If you use a video in a week-long campaign, it has very little time to pay back.

Explainer videos, on the other hand, are the so-called evergreen content. This means that they are not used for just one campaign but are used on a website or in the work of salespeople for many years.

Therefore, you need to consider how long you plan to use the material. Most often, our clients use animation for at least three years.

A good example is the previously mentioned “Więcej niż LEK,” which has been using the video for more than three years and has gained more than 35.000 views in its very narrow target group.

 

Animations are used and work for the company for several years. Thanks to that the number of views is accumulated.

 

Sales:

Here the indicators will have a few things in common with the marketing ones.

 

1) Average number of prospects

Why:

If our salesman talks to 10 potential clients per month, the scale of the video effect will be smaller than if they talk to 100.

In the case of an explainer video, you also need to include people who will get in touch with the salesman themselves after he publishes the video on LinkedIn.

Publishing an explainer video on LinkedIn can get a lot of responses and encourage customers to contact the salesman.

2) Conversion

Why:

If the product “sells itself” and the seller’s role is limited to placing orders, the explainer video may not be necessary.

But if on average, you want to make 10 prospects out of 100 people you call, when you raise this ratio to 20 prospects per 100 calls, you will usually get better results.

And here the explainer video can be useful because it will tell your potential clients about your product clearly, concisely, and effectively. This will not only make the customer more willing to make a purchase but will also disqualify those who have misunderstood our services – so that sellers do not waste time on customers who will not buy the product anyway.

And as LiveSpace’s report “Co się naprawdę liczy w sprzedaży B2B” shows, as much as 72% of B2B buyers believe that the presentations of the company’s offer could be shorter and more comprehensive.

Moreover, the explainer is used in the prospecting phase and the later stages of the funnel. First of all, it is used to supplement the knowledge about our offer to those who were not at the meeting.

An interesting example here is the case study of the Akademia Skuteczne Raporty.pl, which successfully used animation to convince HR departments to order training courses in advanced Excel functions.

In sales explainer videos are used primarily in the first stages of the funnel.

3) Customer value

Why:

It is similar to marketing – if we sell socks and our client is worth 10 EUR, we have to get to many of them to make the video pay off.

But if we have a few business customers worth 5, 10 or 20 thousand EUR, then with the first few customers we get, the investment pays off. And then each additionally acquired client means additional profit.

 

4) Number of salespeople

Why:

Suppose we have a single salesman who takes care of everything and handles an average of 50 prospects per month. In that case, the video effect can be good because it will relieve the salesman from explaining the same thing to new clients all over again.

But it will be even better if we have 10 such salesmen.

Each additional salesman is like a screen on which the video will be displayed. The more salesmen, the greater the reach to customers.

 

5) Time horizon

Why:

Here the reasons are the same as in marketing – the longer you use the material, the longer it befits your company.

Salespeople usually use explainer videos for 3-5 years. This means that your video will earn you money long after you forget you’ve paid for it.

How to calculate the ROI explainer video in e-learning and procedure communication

Here, we rely primarily on three indicators.

 

1) Number of employees

Why:

If we have several employees, we can give them the most important procedures ourselves. And if they have questions, they’ll ask.

But if you make these employees 2000, the cost of reaching them by traditional methods such as 1 on 1 talks, workshops or training will be very high.

So if you can spend the money once and remind thousands of people about the procedures using a video, it’s a clear saving for the company.

 

2) Number of mistakes made

Why:

Nobody makes instructional videos of making ordinary tea. Not without reason – it is difficult to make a mistake during this procedure.

It is much easier to make a mistake when you are serving a customer, operating a machine, or an IT system. And our mistake usually means that someone has to take their time to fix it, which costs money.

So if there are a lot of mistakes, then the reasonability of an explainer video increases.

 

3) Consequences of errors

Why:

Heating a fish in a company microwave can fill the kitchen with an unpleasant smell, but the business consequences are not too great.

On the other hand, mistakes in the area of customer service or sales can mean specific losses for the company.

Errors in the area of health and safety may stop production at the factory and translate into a huge loss of money, not to mention injuries to employees.

In the case of errors in the area of cybersecurity, financial and reputational losses can be even greater.

So if an explainer  video can help you understand and apply these procedures, it actually translates into savings for the company.

That is why, among others, Bank Millennium decided to invest in such an educational campaign on customer service standards, and Norwegian Carlsberg educates employees on occupational health and safety.

The consequences of not following the procedures can be very severe for companies.

How to calculate ROI from an explainer video in internal communication

Here we also offer 3 indicators.

 

1) Number of employees

Why:

If a company has 30 employees, it probably doesn’t make sense to make a video about strategy.

Usually, in such companies, the flow of information is fast, you can talk to the CEO in the kitchen while making coffee, and everyone more or less knows where the company is going.

However, if the company employs 3,000 people, it means that it has many departments that do not have much contact with each other.

If a strategy is created, it means that not everyone will be able to ask for details. Therefore, we risk that employees will start playing Chinese whispers and turn the relevant details of the strategy. And as a consequence, they do not act accordingly to the Management Board’s thoughts.

However, if we manage to influence 3000 employees and they work up to 1% more productively, with so many people, the effects can be very noticeable.

 

2) How much does it cost to create a strategy

Why:

If the strategy was developed during an evening conversation between two board members (e.g. while drinking wine), the cost of its development would not be high.

Of course, the consequences of not implementing it may still be felt, but although we do not have the impression that “so much time has gone by, we have worked so hard, and the effect is weak.”

On the other hand, if four board members built the strategy in a few hours’ workshops, and they ordered a market research, the cost of developing such a strategy is high.

Since thousands of euros have already been invested, poor communication will simply be a waste of that money.

 

3) Expected financial benefits from the project/strategy implementation

Why:

If we are implementing a project that has little impact on the company’s finances, it is possible that it is not worth investing in additionally and ordering an explainer video.

While in the case of strategy, it is easy to estimate what results we expect, how to do it during softer projects like implementing feedback-style culture? One of the ways is to think about what such a project can influence.

In the case of feedback, it can be: fewer mistakes made (because employees know what they do right and wrong), less rotation and therefore recruitment costs (because the atmosphere in the company improves), or fewer conflicts slowing down work.

Of course, it is difficult to turn it into a specific number, but it is worth to try to estimate its impact on the company’s finances. Examples of ideas for approaching the topic can be found in Michael Heller’s text.

 

 

4) A chance the project/strategy may be misunderstood, which may result in worse implementation.

Why:

If your strategy is to sell more of the cheapest products, it will be easy to comprehend. A few PowerPoint slides are enough. Therefore, there is little chance of misunderstanding.

However, if the strategy is a mix of customer focus, digital transformation and organizational culture change, there is room for misunderstanding.

The second component is also important, i.e. whether a misunderstanding of the project/strategy results in worse implementation. According to some studies, 70% or even 95% of employees do not fully understand the company strategy.

But will the fact that a warehouse worker in Walmart does not understand the strategy significantly affect his company’s results? Not really. On the other hand, Walmart’s distribution manager should probably know and understand the strategy in order to be able to implement it wisely.

Therefore, in the case of complex strategies, the possibility to explain and illustrate plans with an explainer video can be very useful.

Do you want to estimate your ROI?

Click the button below to download a template in Excel, where you can put your numbers and count for yourself if such a service is worth it.

 

Not every explainer video guarantees ROI

Will an explainer video, which goes quickly through the subject (without resolving viewer’s doubts) and puts the whole message in an unattractive form, achieve similar results?

No.

That is why it is worth focusing on quality in production, especially since the difference between an average explainer video and a good one can amount to 2 000 – 7 000€. At the same time, the difference in business effects can amount to tens, and sometimes hundreds of thousands of euros.

Especially since an explainer video is usually used for years. Quality is remembered much longer than then price.

Our explainer videos:

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About the author

Oscar Krysik

With over 10 years of experience working with renowned brands such as Lipton, Listerine, and Ben & Jerry’s, I have developed comprehensive communication plans, executed brand launches, and devised effective brand strategies. I am committed to understanding key messages and ensuring they reach the right audience. My experience also includes brand creation, exemplified by the launch of Benji’s Planet, a premium dog food brand. As a brand and marketing consultant, I help businesses craft their brand identity and communicate their value propositions effectively. I regularly update my skills with new certifications and stay abreast of marketing trends to ensure my strategies are cutting-edge. Outside of work, I am passionate about design, graphic arts, and enjoy bouldering in my free time. Contact me for expert brand and marketing consultation.

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After publishing an article about content marketing of three global giants: Michelin, Pirelli and Guinness, our subscribers were strongly surprised as not many knew the stories.   The artice has not yet been translated to English, but in a shortcut: - When...

How to maximize ROI of your explainer video (22 non-bullshit practical tips)

These are the insights we got after producing hundreds of explainer videos.  Before you start 1) Check if the ROI numbers add up. Sometimes they don’t.   The easiest formula to calculate ROI is: Predicted Reach (i.e. 10 000 people) x Avg. deal size (i.e. 100$) x...

Animation versus illustration: which is more effective [based on research]

Walt Disney said: "Animation can represent anything the human mind can imagine. This ability makes it the most versatile and direct form of communication. At the same time, it is created to be appreciated by mass audiences."[1] Although this quote comes from one of...

Whiteboard animation: Best Business Cases

Whiteboard animation videos are special animated films, which educate customers about a company, a brand or its products. They have been used by marketing, sales and HR departments of the biggest companies for 10 years, but only just starting to gain popularity in...

13 ideas for using animation in business – practical videomarketing

Well-crafted animation can help in many elements of business. Most often, it supports companies in acquiring leads, training employees, presenting a product or service to customers, implementing procedures, or increasing conversions. Since you've already invested in...

How to sell when your product is not much different from the competition?

"If there is no difference, there is only indifference" said Louis Nizer Customers may think the same when your products are not much different from the competition. Of course you can lower the price but this may start a price war. Thousands of companies have faced a...

Vegan food market in Poland

Imagine that you go to Facebook and there are pictures of sausages, kabanos to be exact, everywhere. They are posted by your friends, the fan pages you like, and strangers on groups you belong to. Sounds like science fiction? Meanwhile, it is reality as kabanos are...

Veganism, vegetarianism and marketing: how to advertise and sell vegan products?

Veganism is on the rise. There is no question about it. To give you just a few recent examples... New vegan product a sales hit The first example is the British bakery chain Gregg. I first heard of its existence when it released vegan sausage rolls and I read about it...

How our animation helped the „Wiecej niż LEK” website earn their first 100 000 EUR

About the project:  “Więcej niż LEK” is a Medical Information Portal which is used to run high quality e-learning courses for students and graduates of medical colleges, which prepare them for, among other things, for the Final Medical Examination and the Final...

7 examples of explainer video, which provided companies with leads and increased sales

Rypple, which provides cloud services, wanted to show that its solution increases the efficiency of managers and employees. The B2B business was showing more and more interest in modern ways of storing data, but the competition was not idle and more and more similar...

Product videos—types, prices, advantages and disadvantages (classic film, whiteboard animation, vector animation, and 3D animation)

Product videos are becoming more and more popular because they help to tell about the product in a few minutes. Thanks to them, the customer does not have to read a wall of text on the website or in the brochure. Sellers also feel relieved because they don't have to...

11 tips and tricks that will make it easier for you to make an explainer video

You want to commission a explainer video production. It is an important project because you need to talk about a strategic initiative, generate more leads, or implement a new procedure. You gave the company a general idea and...wait until they hit your vision? This is...

Our Team

Claudia Together with the late Michael (my fiancé at the time), I am a co-founder of ExplainVisually. At the beginning of the company's existence, I was a creative 3-in-1: I wrote scripts, storyboards, and drew films. This was the case with the first 84 films, but in...

The cooperation between TESCO and ExplainVisually has been extended to the Czech Republic and Slovakia

The shelves of supermarkets bend under the food. But what happens to food that is not bought? The last project in cooperation with TESCO brought us the answer to this question. We got a call from Gosia Tokarz, who asked us if we can prepare 7 by 2 meters infographics...

How did Millenium Bank educate its employees on standards of customer service? [Case Study]

About the company: Millenium Bank – one of the main banks in Poland, part of Banco Commercial Portuges. Department: Department of Quality–responsible for providing equal and high level of customer and sales service in the bank’s facilities.   Problem: Keeping the...

4 unobvious reasons that make your offer land in the basket

Thank you for the offer, we have decided to cooperate with another supplier;At this point we have suspended the project, we will contact you when we get back to it;Unfortunately, we are not interested. Every salesperson has heard these answers. Often, the reason for...

Our video telling a story about the most creative Polish School

Among dozens of projects that we have carried out this year, the film for the Kornel Makuszyński Elementary School in Radowo Małe is one of our favourites. And not only our favourite: the video scored over 1300 shares on Facebook. Why this project is so important to...

How did Orange tell their employees about the Continuous Improvement? [Case Study]

About the company: Orange – the biggest telecommunication operator in Poland and one of the main companies in the world, made it to the Fortune Global 500 list. Department: Customer Experience, trying to design the ideal customer experience and supporting the...

What is Graphic Recording (and Graphic Facilitation)?

When the lecturer starts his speech on the stage, the atmosphere of concentration fills the lecture hall. It is his name that brought the crowd to this conference. The slides complete his words, and hundreds of people are focused on him and try to remember as much as...

What is whiteboard animation (and how your business can benefit from it)?

Whiteboard animation is becoming more and more popular in business because of the clear and transparent way it provides information. Research shows that it has an advantage over text messages, and often also over static images and ordinary films. That is why it is...

What is explainer video (and how your business can benefit from it)?

  Explainer videos are short movies which explain complicated issues in an easy way. Typically they deliver information about companies, products and services. Today, explainer videos are used by thousands of companies around the world, including the largest...

The curse of knowledge: How it affects managers & marketers

Klątwa wiedzy jest efektem psychologicznym, który w ogromnym stopniu wpływa na naszą pracę oraz życie osobiste. W wielu wypadkach niestety negatywnie. Szczególnie narażone na jego skutki są osoby odpowiedzialne za komunikację w firmie – managerowanie, marketerzy,...

Goodbye to the best boss I’ve ever had

“I heard that you quit your job,” the words echoed in my ears. It was a call from Michał. How on earth did he already know?, I thought. It must have been our Lebanese friend who told him. He was the only person who knew. “Yes, that’s true. The message was being...

Klaudia Tolman of ExplainVisually in the jury of 50 Top Creative list

Klaudia Tolman, our Creative Director, is going to be one of the jurors in the 9th edition of the ranking of 50 Top Creative in Business. The ranking aims to honour companies and people: put their money on innovations and out-of-the-box solutions in their businesses,...

We got the results of the first nationwide research on Visual Thinking

Last year we co-created the very first nationwide research on Visual Thinking. Why did we decide to take part in reliable research on the effectiveness of visual thinking? For years now we have been hearing from our clients, that what we do, works. But it’s one thing...

Maciej Budkowski and Klaudia Tolman to host an “Expert” cycle meeting for Brief.pl

For the last 5 years, we have been building and developing our know-how. During that time we’ve carried out over 200 projects in 19 languages for dozens of corporations, startups and GOs. But never before have we publicly spoken about our agency experiences. This time...

Maciej Budkowski and Klaudia Tolman in the #agencja podcast

Just released, there’s an #agencja podcast featuring our managing team, Klaudia and Maciek. In the podcast we’re telling about our daily work. Link to the podcast –...

ExplainVisually’s film about European Funds submitted to Camerimage

In 2015 we made a film with the Mazovian Unit of EU Programmes Implementation in Warsaw. Its aim was to tell in a simple way how to gain European Funds. The project went very well and many organisations associated with European Funds considered it to set a good...

ExplainVisually’s infographics to support Polish Football Association

Maciek, our Managing Director, has been a huge fan of football for over 20 years and he’s always been dreaming about cooperation with the Polish Football Association. So when they actually called us to say that they needed to explain to football coaches complex...

ExplainVisually a laureate of the competition 50 Most Creative in Polish Business!

We are a laureate of this year’s ranking of 50 Most Creative in Business. 50 Creative is the biggest competition in its field in Poland. The ranking is carried out each year by Brief.pl. Amongst former laureates are CD Project, Brand24, iTaxi, LifeTube, Booksy or...

How to spend money to be happy? Our infographic in “Głos Mordoru” (“Voice of Mordor”)

“Money doesn’t bring happiness” or “You cannot have too much of a good thing”? Turns out, it depends on what you do with it. Those are the conclusions of Elizabeth Dunn and Michael Norton, Professors of British Columbia University and Harvard University. In their book...

Summary 2017

Christmas time has passed, so it’s time for some summary. We can’t describe this year with one word. 2017 was demanding, tragic, developing, successful, sad and joyful. In the period of 12 months we made over 70 films, which means we scored almost 200 total since the...

Our video helped to win 1,000,000$ in a Israeli’s startup competition

A week ago Seegnature, an Israeli InsurTech start-up, used our whiteboard animation during a pitch - presentation to the investors. The stake was high. Pitch is a key moment for a start-up. Several minutes of presentation may determine the company’s future. Especially...

HR Case Study: recruitment video

It was the end of May 2016, when we realized we could not put it off any longer. Everybody took their place, and we started the meeting. “We have to recruit new drawing artists! I can’t do it by myself any longer! We won’t manage when the new projects come…!” Klaudia...

Explainer video production process

Explainer video production process typically takes a few weeks (3-8). The production time depends on the film's duration, its complexity, the flow of works, communication between both parties (or three parties if an Agency also takes part in the discussion), work...